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Recently, I set up a customer insight journey for one of my clients, allowing us to track people who clicked on the links in our emails. However, there's an "Other" category showing some numbers, and I’m struggling to understand what is causing these people to fall under this label. The criteria for tracking link clicks are straightforward, with actions determined by which link they clicked on first, which makes sense. The only part I’m stuck on is the "Other" category.
Can anyone help me understand what "Other" represents and how CE determines user behavior in segment-based journeys?
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André Arnaud de Cal...
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Martin Dráb
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