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Problem in invoicing

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Hello everyone, now while i want to make invoice for items which was already received and  used in production its doesnt make post as the problem told me "Update quantity is greater than remaining quantity on order line."
i want anyone to help me as i was in end of year and want to make invoice im using AX 2012
 
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  • CU26011506-0 Profile Picture
    CU26011506-0 on at
    Problem in invoicing
    i think the problem in receive the item with two receipt and i invoiced one and doesnt have ability to post the other one as i didnt do match what is the solution for this case
  • Suggested answer
    Alireza Eshaghzadeh Profile Picture
    Alireza Eshaghzadeh 13,266 Super User 2024 Season 2 on at
    Problem in invoicing

    Hi,

    Is this related to a purchase order or a sales order?

    On the posting form (e.g., for a Purchase Order), you need to select the required "Default quantity for lines" option. This setup determines how invoice lines are displayed.

    For instance, if the PO line quantity is 5 and a partial product receipt has been posted for 3, selecting "Product receipt quantity" on the Invoice form will invoice the 3 received quantity.

    In your case, please check:

    1. The quantity specified on the lines.
    2. How many items have already been received.

    Then, ensure you run the posting based on the invoice and in alignment with your invoice matching policy.


  • CU26011506-0 Profile Picture
    CU26011506-0 on at
    Problem in invoicing
    may be the problem is i make two receipt for the same item and make post for one of them and the second ont appear in the invoice view and when i entered it maually not acceptable 
  • CU26011506-0 Profile Picture
    CU26011506-0 on at
    Problem in invoicing
    Update quantity is greater than remaining quantity on order line."
    This is the system message
  • CU26011506-0 Profile Picture
    CU26011506-0 on at
    Problem in invoicing
    I just didn't understand, but I'm asking, not giving an answer. Anyway, the issue is that, for example, I received 200 units, and they were already used in production. The on-hand balance is now zero. I didn’t create the invoice yet, so when I go to the invoice page, the quantity doesn't appear at all. When I try to manually enter it, it doesn't allow the invoicing because it says the quantity is greater than the received quantity.
    MANY THANKS FOR YOUR HELP 
  • Martin Dráb Profile Picture
    Martin Dráb 230,573 Most Valuable Professional on at
    Problem in invoicing
    I mean the dialog where you're selecting what should be printed (such as the quantity, which seems to be your problem), whether the invoice should be printed after posting and so on.
     
    But maybe we should go one step back. Please tell us what steps you use to generate the invoice.
     
    By the way, I see you're marked your reply as a suggested answer, but that's not correct, because you're aren't providing any solution for your problem there.
  • CU26011506-0 Profile Picture
    CU26011506-0 on at
    Problem in invoicing
    hello Mr. Martin i already go to setup but i didnt find posting profile 
    i only find the below
  • Martin Dráb Profile Picture
    Martin Dráb 230,573 Most Valuable Professional on at
    Problem in invoicing
    Moved from Integration, Dataverse, and general topics forum to Finance | Project Operations, Human Resources, AX, GP, SL forum.
     
    Can you show us a screenshot of your setup in the posting dialog, please?

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