Announcements
When a record is created, sometimes it gets populated correctly and sometimes it creates a duplicate record. I really cannot find out why is it happening or which workflow is causing it..
How to find which workflow is causing a duplicate record creation?
Any suggestions please?
Thanks for any help.
*This post is locked for comments
Ok..
Now it makes sense to me..
Recently, we have installed SP1 to our CRM applications.
For us, everything was working fine but the duplicate records on Save.
So what have you done finally to resolve these issues?
Thanks
What updates do you have installed on your CRM?
We are having duplicate records created as well. We installed Rollup 1, Rollup 2 and then Service Pack 1.
Ive noticed that there are several updates listed as resolved in Rollup 3 that still exist as an issue for us at our current update level. For example "When enabling filtering on a view, if the user's screen cannot display all the columns on the page simultaneously, the filtering button covers the drop-down on the last column" is resolved in RU3 but its still a problem for us.
Also listed is "Duplicate records are created if Save or Save and Close is pressed multiple times".
There are a few other duplicate records created listed in RU3 as well but we are not able to install RU3 because we installed SP1.
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 290,734 Super User 2024 Season 2
Martin Dráb 229,021 Most Valuable Professional
nmaenpaa 101,150