SSRS reports not rendering on Chrome for some users

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Posted on by CU29041349-0

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Hi,

I won't be able to recall when this really began happening. If I were to guess, it'd be going on two months. A few users are experiencing an issue with SSRS reports (some customized, some OOTB) where the report will not render. One of the user I spoke to said it was working for them last week. We did not have any updates or code promotion this past week. What happens now is the user will ultimately be taken to the SrsReportPdfViewForm form, but what shows is the normal header with the printer and download icons, but beneath it there is only a gray page with nothing rendered.

For the short term, I've directed the user to use MS Edge as it still appears to be working there. I should add that I've tried clearing the user's usage data but that didn't work.

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Ramit Paul 18,383 Super User on at

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SSRS reports not rendering on Chrome for some users

Hi,

This might be a browser issue, if edge is working fine, it is something to do with browser.
Anton Venter 9,343 Super User on at

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SSRS reports not rendering on Chrome for some users

Hello,

Some Chrome users, not all Chrome users? Have you checked their Chrome for plugins? Have you tried using an Incognito window?