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Finance | Project Operations, Human Resources, ...
Unanswered

System Admin Cannot View "Number Sequence Code" Column on Parameter Forms.

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Posted on by 23

Hi Everyone,

I am facing a very unusual and specific issue regarding the visibility of the "Number Sequence Code" field in Dynamics 365 Finance & Operations, and I wanted to share it with the community to see if anyone else has encountered this or has a solution.

The Issue:
Even though I have the System Administrator role, I cannot see the "Number Sequence Code" column in any parameter screen (taking Accounts payable parameters as an example here), despite using the Standard View. 

When I try to manually add the column using the "Insert column" feature, the field appears, but it is completely empty and locked for editing (read-only). 


 

In fact, even the reference row for an already assigned number sequence (such as OTS-INCM, which should be mapped to One-time supplier) appears completely blank in the grid.



For reference, this is how it normally looks for another System Admin user on their machine. 

Troubleshooting Steps Taken So Far:

  1. I cleared my user's Usage Data in D365 and completely cleared my browser's cookies/cache.

  2. I tried logging in via a different browser on my PC and repeated the first step.

  3. I granted the System Admin role to a different test user account on my local PC, but the issue persisted for that user on my machine as well.

  4. I checked with another System Admin on their own physical PC, and they could see and edit the field perfectly fine using the Standard View.

  5. Interestingly, when I logged into a different PC (a DEV environment VM in Azure) using my own problematic user account via Edge browser, I was able to see and edit the field normally. 
     

It seems to be a highly specific local machine, display, or browser-rendering related issue rather than a security or D365 personalization setup problem. I haven't encountered an error like this caused strictly by the local PC environment in years.

Has anyone faced something similar? What could be causing this specific local rendering/behavior fault for standard grid columns?

Wishing everyone happy, error-free AX and D365 days!

Best regards,
Okan

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I have the same question (0)
  • Subra Profile Picture
    1,318 on at
    Hi @okanpiskin

    Do you have any other roles has been assigned to particular user other than system adminstrator? if yes, there might be some conflict with user roles.

    Which environment you have this issue and please specify which version you are using?

     
    Thanks,
    Subra

     

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