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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / E-Mail notification fo...
Customer experience | Sales, Customer Insights,...
Suggested Answer

E-Mail notification for Event cancellation

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Posted on by VW-04041200-0 33
Hi, I would love to make a simple power automate flow to receive a short e-mail notificatio, when somebody cancelled an event registration. 
But somehow, it doesn't work, could you help me please.
Categories:
Dynamics 365 Customer Insights - Journeys
I have the same question (0)
  • Suggested answer
    11manish Profile Picture
    11manish 1,005 on at
    Need more information to give specific answer.
  • VW-04041200-0 Profile Picture
    VW-04041200-0 33 on at
    1. Event registration created
    2. Customer is not able to participate > Event cancellation via new Cancellation form
    3. The marketing team member wants to receive an e-mail when a customer cancelled the registration.
     
    Is it possible to do it with Power Automate.
     
    What I have done so far:
    Power Automate
    Trigger: Dataverse (Update)
    Table: Eventregistration
     
    This works, but I can't specify it to only the records that cancelled. It also triggerd when a new registration is made. 
     
     
     

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