Approval Email to Sender for General Journal Approval Workflow

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Posted on by AS-26071235-0

Is there functionality with the General Journal Approval Workflow to have an email sent to the send when the General Journal batch is approved? Currently users (senders) are receiving email notifications when there is a rejection, but I cannot get it to notify the sender when it's approved. I have tried just about everything but either I'm missing something, or this is just not possible (but should be).

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Administration and permissions

Approval Workflow.png

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AS-26071235-0 on at

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Approval Email to Sender for General Journal Approval Workflow

I did check that...nothing in the Outbox, nothing in the Sent Emails, nothing in the Sent Notification Entries for the approval email notification to sender. We can see the emails to the approver but nothing going to the sender notifying them that the batch was approved.
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Valentin Castravet 8,087 Super User on at

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Approval Email to Sender for General Journal Approval Workflow

I would check the Sent Notification Entries Page and see if a notification is being created. After, I would check the Email Outbox and Sent Emails pages and see if there's anything there.

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/
AS-26071235-0 on at

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Approval Email to Sender for General Journal Approval Workflow

Unfortunately, I have tried that, but no email is getting to the sender that the journal batch is approved. I have ensured that the sender is set up to receive approval emails in the Notification Setup as well.

Currently the workflow is set up to post the batch once approved. Could that action be preventing the email from getting sent to the sender?
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Yi Yong 295 on at

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Approval Email to Sender for General Journal Approval Workflow

Hello,

You can send the approved email to the sender by adding the below response.