Supply chain | Supply Chain Management, Commerce

Outbound load - no shipment or work created

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Posted on by Daria Krzewina

Hello,

I've created a load from sales order line and after releasing it the work or shipment did not create. I have set up the work template and wave template also the warehouse is a WMS warehouse. What can I do to process this load?

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Kevin Xia Microsoft Employee on at

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Hi,

Does the system give you any error messages? Can you provide more information (e.g. page screenshots, etc.) to help us better resolve the issue?

There have been users on the forums who have had similar problems before and have come up with a solution, you can check out these two old threads, you can troubleshoot the problem based on the prompts of other advisors in the old thread:

Solved: No Shipment created when the load is released to warehouse from load planning workbench (dynamics.com)

Solved: WMS - Work is not created after releasing a S.O. to warehouse (dynamics.com)

Best regards,

Kevin
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Siv Sagar 5,288 User Group Leader on at

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Hi Daria,

Kindly check the wave template which it ought to be assigned and validate the query

Please check the below video.

https://www.youtube.com/watch?v=cjbyosN86YA&t

Regards

Siv Sagar
Daria Krzewina 68 on at

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Thank you for your replies. I didn"t generate load posting methods and now the shipment is creating. BUt still I have no work. I don't have any errors or massages. Maybe there's something wrong with Location directives?

This is my query for pick

And this one is for put
Daria Krzewina 68 on at

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The wave is crated but in the log I have these messages
Guy Terry 29,024 Moderator on at

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You could try heading to Warehouse management > Setup > Work > Location directive failures and add a line for Sales orders (leave Stop work unticked).

If this allows Work to be created, you could then examine the work to see what's wrong with it (perhaps one or both lines will have missing Locations).
CU27040856-13 4 on at

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Dddcodigo @The creation of an outbound load without any associated shipment or work could be the result of a system error or glitch in your logistics management software or ERP system. Check for any system notifications or error messages that may provide more information about the issue.
CU27040856-13 4 on at

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Dddcodigo @The creation of an outbound load without any associated shipment or work could be the result of a system error or glitch in your logistics management software or ERP system. Check for any system notifications or error messages that may provide more information about the issue.
Laurens vd Tang 5,075 Super User 2026 Season 2 on at

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Hi Daria,

Did you make a reservation on before the releasing?

Best regards,

Laurens van der Tang

https://laurensvandertang.wordpress.com/
CU26091118-0 2 on at

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carsflick @In situations where there is an outbound load but no shipment or work has been created, it's crucial to assess the underlying reasons for this discrepancy. This may involve reviewing inventory levels, transportation schedules, and order processing procedures. Identifying any bottlenecks in the workflow can help pinpoint why the expected shipments have not materialized.
CU26101552-0 6 on at

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I created a load from a sales order line, but no work or shipment was generated after release. Despite having the work and wave templates set up for the WMS warehouse, I'm unsure how to proceed with processing this load.

Best Regards: