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Service | Customer Service, Contact Center, Fie...
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Refund for overpaid subscription as notifies on the 27th of Nov 2025

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on the 27th of November 2025 I received an email from Mjicrosoft telling me they had overcharged me for my 2025 subscription and a refund was being processed.
Todate, I have not received the refund, but they have taken the full amount fror my 2026 subscription.
I have tried to contact Microsoft via their contact  button on the web, but it defaults to an error page.
Has anyone else had had their refund, aand how do I contact them to follow up.
Thank you
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  • Suggested answer
    Goloknath Profile Picture
    1,909 User Group Leader on at
    Hi,
     
    You can contact and chat by selecting product for your transaction using link -  https://support.microsoft.com/en-us/contactus. if still not resolving you can reach out to local Microsoft sales folks to help on this. 
     
    if this helps pls mark as verified so that it may be helpful for someone else. Thanks!

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