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Intercompany transaction between environment stopped working

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Posted on by DomTruppi

Hi all,

i made a succesful setup between two different Business central 365 environment, and it worked like a charm until today.

Nothing from my side apparently changed, not users, permissions, company name, IC customer or IC setup.

At the moment I send IC sales order to the other destination ENV without getting errors, but in the IC inbox of the destination ENV I receive nothing,

The environment test is ok from either side.

I also tried the answer posted in the Solved: Intercompany transaction between environment not working , but it didn't solve.

Do you have in mind anything to check? How can I debug the IC send process or see why the IC inbox didn't receive anything?

Thnak you

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Dynamics 365 Business Central

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DomTruppi 31 on at

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An update:

the sent IC orders arrived to inbox destination after 1 hour...

so, my questions are:

- where do BC place the sent IC orders and which queque / task try to process them?

- Is it possibile to hold the orders for a long time without no error message or hint from BC?

Thank you,

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Khushbu Rajvi. 21,048 Super User 2025 Season 2 on at

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Hope this helps: https://learn.microsoft.com/en-us/dynamics365/release-plan/2023wave2/smb/dynamics365-business-central/make-intercompany-transactions-across-business-central-environments

https://yzhums.com/42820/

https://community.dynamics.com/forums/thread/details/?threadid=51237965-88d6-ee11-9079-002248255405

https://community.dynamics.com/forums/thread/details/?threadid=76603289-b1dc-ee11-904d-000d3a574bff

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Jun Wang 8,202 Super User 2025 Season 2 on at

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You could take a look at the job queue per below

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YUN ZHU 96,048 Super User 2025 Season 2 on at

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Hi, please check if there is any error information in the Job Queue Log Entries first?

Thanks

ZHU

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Jainam M. Kothari 15,641 Super User 2025 Season 2 on at

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Hello,

You should check the Job Queue Entries, whether there is any error is there or not.

Or

May be Replicate the issue in Sandbox Environment and debug the same.

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DomTruppi 31 on at

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Thank you all for the answer.

The issue is in the sandbox enviroments.

If I look at the job queque, I don't see IC queques... and if I insert a new line for the cu 533 it seems not useful.

Annyway, it started again the normal behaviour by itself, is it normal for you in the sandbox environment?

Anyone did experience that?

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