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Hello,
we have a couple of companies, we create an intercompany purchase order from one company, and a sales order is opened in another related company. After receiving the delivery order and posting the outgoing invoice, an incoming invoice is created in the company that sent the purchase order, but it is not linked to the purchase order, and after posting the incoming invoice, the purchase order is not closed. I'm asking for help. Thank you! Kind regards
Thank you for your reply. Maybe I didn't express myself well because English is not my primary language.
So, the documents appear in our inbox, when we accept the sent purchase order, a sales order is created at another company, and when we post the outgoing invoice at another related company that sent the purchase order, the incoming invoice is created and everything works fine, but posting the incoming invoice does not close the purchase order from which everything actually started. Thank you! Kind regards.
Marko
hi
It sounds like there may be an issue with the intercompany setup in Dynamics NAV. Here are some things you can check and try to resolve the issue:
Make sure that intercompany settings are properly configured in both companies. You can check this by going to the "Intercompany Setup" page in each company and verifying that the relevant settings are configured correctly.
Check the intercompany transaction setup. Go to "Intercompany Transactions" in the company where you created the purchase order and verify that the relevant setup is properly configured for the sales order in the other company.
Make sure that the intercompany accounts are properly set up and linked to the correct general ledger accounts in both companies.
Verify that the intercompany documents are properly created and posted in both companies. Check that the relevant posting groups, VAT setups, and other relevant settings are properly configured for both the purchase and sales orders.
If the above steps do not resolve the issue, you can try running the "Intercompany - Link Purchase Orders" report in the company where you created the purchase order. This report should link the incoming invoice to the purchase order and close the purchase order.
If none of these steps resolve the issue, it may be helpful to consult with a Dynamics NAV expert or support team for further assistance.
DAniele
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