Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV forum / BC150 Fails to start -...
Microsoft Dynamics NAV forum
Answered

BC150 Fails to start - Verify that you have sufficient privileges to start system services.

(0) ShareShare
ReportReport
Posted on by dstove 25

HI All,

I've been through quite a few of the similar issues and tried a few resolutions but none seem to work. Here's the scenario:

Brand new (virtual) Windows 2019 Server install with default options (domain joined)

Brand new SQL Server 2017 install - database only

NAV BC150 (wave 2) install with domain user account

Domain user account is the same one used on our live server, has "run as a service" set on this server, is in the server admins group and has full rights on SQL Server.

NAVBC install is a full install apart from the outlook integration

The error I get is:

Windows Installer: Error: Service 'Microsoft Dynamics 365 Business Central Server [BC150]' (MicrosoftDynamicsNavServer$BC150) failed to start.  Verify that you have sufficient privileges to start system services.

I've even tries to install using the defaults (network service account) and get the same issue.

Any ideas?

Categories:
Business Central
Administration and Setup
  • Suggested answer
    menace Profile Picture
    menace on at
    BC150 Fails to start - Verify that you have sufficient privileges to start system services.
    Hi,
     
    I had same problem, wrong password in my case :)
  • dstove Profile Picture
    dstove 25 on at
    RE: BC150 Fails to start - Verify that you have sufficient privileges to start system services.

    Thanks Marco,

    I'm not entirely sure which one of these worked, and I added a step which may have made a difference.

    Once the Service Manager was installed, I went in and found the service had already been created with "Start Pending". I went in and edited the service to use NTLM authentication.

    When the install finished creating the service, the service was actually running although the install finished with errors (same error) and deleted the service directory which meant that the service was technically 'running' but was running on empty so to speak.

    I re-booted the server, and the service obviously wouldn't start, so I did a repair of the install and everything is now running fine.

    Of the steps above, I had most of them already. The "SMSvcHost.exe.config" configuration is one I've never had to do before, but as this account has been used on countless other test installations, the AD rights were already done.

    Thanks again for your help. I've been struggling with getting this running for a while now!

  • Verified answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: BC150 Fails to start - Verify that you have sufficient privileges to start system services.

    Hello,

    Typically you do need to ensure you did also provision the NST Service account:

    docs.microsoft.com/.../provisioning-the-microsoft-dynamics-nav-server-account

    I would also verify if ports have not been used before (or are in use after this failed installation attempt):

    netsh http show urlacl

    If there are any ports listed related to SOAP, OData and Development (7047, 7048 ands 7049), remove these by copying the mentioned urls:

    netsh http delete urlacl url=<<copied_url_plus_port>>

    Uninstall the incorrect nst (setup will show it is installed while it is not).

    Good luck! These are always these frustrating issues as you want to spend your time on the actual configuration of the environment.

    Thanks.

Helpful resources

Quick Links

Replay now available! Dynamics 365 Community Call (CRM Edition)

Catch up on the first D365 Community Call held on 7/10

Community Spotlight of the Month

Kudos to Saurav Dhyani!

Congratulations to the June Top 10 community leaders!

These stars go above and beyond . . .

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 287,773 Super User

#2
Martin Dráb Profile Picture

Martin Dráb 225,513 Super User

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans