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Reporting Once Statements Are Emailed

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Hoping someone out there can assist me…

After I run our monthly customer statements (sent via email to clients), GP will normally open a pdf doc that lists each account number along with a status note that says either “successful”, “invalid email recipient”, or “doc type could not be sent”.

If for some reason the statement process is interrupted, I do not get a pdf report with these details even though the statements were processed.

Im hoping there is a way to retrieve this reporting somehow. Any help or advice would be greatly appreciated. Thank you

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Beat Bucher GP Gee... 28,021 Moderator on at

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Reporting Once Statements Are Emailed

Hi,

I don't think there is any ways you can get this through the built-in GP eStatement.. it makes use of Temp table to do the whole process and if the final statement report failed to print (either due to a crash or aborted), then there is unlikely any ways to get this information.

If you use a 3rd-party add-on for GP like ProfAd Collection Management, then it might be a different story.. but you'd have to ask ProfAd for more details.

HTH,

GP Geek

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