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% Discount error when invoicing

Posted on by 54
Hi
 
When invoicing the order we are getting the below error. I have checked in the Handled order list for Web order WEB7938427 and SO E-SO30449 the discount showing at the line level is greater than 100.
 
Can you please suggest, how to correct the same?
 
 
 
 
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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 71,232 Super User 2024 Season 2 on at
    % Discount error when invoicing
    Hi, this is not possible with the standard, it looks like a customization, please uninstall all third-party extensions and try again.
     
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 23,440 Super User 2024 Season 2 on at
    % Discount error when invoicing
    In addition, that looks like a customization. As far as I know the 'Handled Order List' is not a standard page. You should consult the person who created the customization to troubleshoot this issue.
     
  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,027 Super User 2024 Season 1 on at
    % Discount error when invoicing
    Why you are putting Discount % greater then 100%?
     

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