ISV Licensing Certificate Error when Importing License

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Posted on by GM-14011125-0

Hi Everyone,

We are in the process of licensing our ISV, and we are following Microsoft documentation (independent software vendor (ISV) Independent software vendor (ISV) licensing - Finance & Operations | Dynamics 365 | Microsoft Learn.

Our Certificate is an HSM Based Key ( Azure Vault key) and we were able to create the license File, but we are running into a error when trying to import the License file to Finance & Operations through powershell.

The error is the following:

"Infolog diagnostic message: 'The certificate associated with the license is not a trusted certificate.' on category 'Error'."

We are using a certificate (X.509) 4096-bit code and i have seen that this may be the reason of the problem,does anyone know a solution to bypass this problem?

Thanks & Regards,

Gabriel

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Dynamics 365 Finance

Microsoft Dynamics AX