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Dynamics 365 Community / Forums / Finance | Project Operations, Human Resources, ... / CryptoEncryptionExcept...
Finance | Project Operations, Human Resources, ...
Unanswered

CryptoEncryptionException – No certificate found error in D365 Sandbox HMRC Web Application

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Posted on by AV-18060900-0 2

Hi all,

I’m running into an issue in a sandbox environment while working with the HMRC (MTD VAT) web application in D365 Finance & Operations.

I’m getting the below error:

CryptoEncryptionException: No certificate found for id 'B6E4DBF36A5E378257CF0986596A2A6BEF2C291'

This seems to be coming from the certificate handler when the system tries to retrieve the certificate by thumbprint.

Any guidance or pointers would be appreciated.

Thanks in advance!

HMRC MTD VAT integration D365 issue.png
Categories:
Dynamics 365 Finance
I have the same question (0)
  • Subra Profile Picture
    Subra 1,428 on at
    Hi @AV-18060900-0

    Could you please let us know whether you have restored the data recently into this environment?

    It's looks like the certificate is not availble in this environment.
     
    Thanks,
    Subra
     
  • Subra Profile Picture
    Subra 1,428 on at
    Hi @AV-18060900-0

    The certificate is not available in this environment but the environment is trying to encrpt the same. please check whether you have valid certifications on this environment.
     
    Thanks,
    Subra

    If this helped, please mark it as "Verified" for others facing the same issue
  • AV-18060900-0 Profile Picture
    AV-18060900-0 2 on at
    Hi @Subra Yes, the Sandbox was refreshed recently, a couple of days ago. Can you please advise how can I check for the valid certifications? This is sandbox environment. Is this something we check in MS LCS? Can you please guide me?

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