web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Hiding Subjects under certain Parent Subjects for certain forms

(0) ShareShare
ReportReport
Posted on by 12
Hi, has anyone managed to hide Subjects in the Subject/Case Type lookup depending on what form a user is using in a Dynamics 365 Model Driven App?
There isn't anything built in to the system to do this so i have been trying js but doesn#t work. 
 
thanks
I have the same question (0)
  • Suggested answer
    Ramesh Kumar Profile Picture
    7,529 Super User 2025 Season 2 on at
    Dynamics 365 Model-Driven Apps don’t offer out-of-the-box support to conditionally filter the Subject lookup (especially in the Case Type/Subject hierarchy) based on the current form. However, you can achieve this using some customization.
     
    Thanks
    Ramesh
     
    If this was helpful, please check the "Does this answer your question?" box and mark it as verified.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Season of Giving Solutions is Here!

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 29 Super User 2025 Season 2

#2
Daniyal Khaleel Profile Picture

Daniyal Khaleel 19 Most Valuable Professional

#3
Jonas "Jones" Melgaard Profile Picture

Jonas "Jones" Melgaard 10 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans