Hopefully someone can help me with an issue in Dynamics.
- Create RMA in D365;
- Wait for the goods to arrive at the warehouse.
- Use "Arrival overview" to start the posting of the goods.
- Arrival journal gets created and can be posted.
A new feature called "Blind return orders" using AWMS has been introduced in 10.0.39 version. Please find a summary below and let me know if this suffices your requirement:
What is Blind return process?
--> A scenario where there is no availability of return details while taking return. Here warehouse workers can use mobile app to take return of shipment. They would need basic information such as customer account from which return is coming, item number, quantity, license plate ID and disposition code.Again this is contradicting with your scenario of entering a disposition code early, but you can try to enter a Arrival in system and once your goods are inspected, make a change in the disposition code of your need for the journal and then make the posting. You can try to use inventory blocking of these goods upon Arrival overview creation until an approved disposition code is assigned. Need to validate this first.
You can read more on "Blind return process" from below link:
https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/sales-returns-unannounced
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