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BUG - 2 Production environment with the same name but different country and version

Posted on by 5
In BC Admin Center I encountered a weid bug and I cannot get rid of it.
 
I copied a sandbox environment to a production environment named "PRODUCTION" (Country FR and version 24.4). While the copy was in progress, a new production environment named Production poped up. Country was PF and version was 25
 
When I tried to delete the production environment, only the Production is being softly deleted.
 
When I navigate to PRODUCTION (FR, 24.4) environment, I'm actually on a BC 25 version and not FR at all!
 
I go back to the admin portal only to see that the environment Production (PF, 25) reappeared in the list...
 
You can check the attachment for the bug detail.
 
 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 71,232 Super User 2024 Season 2 on at
    BUG - 2 Production environment with the same name but different country and version
    This is indeed very strange. I have tested the following behavior, but this problem does not occur.
    PS: Dynamics 365 Business Central: Can we exceed the number of production environments (Two production environments without purchasing additional environments)
    https://yzhums.com/52113/
    I also suggest submitting a SR to Microsoft to let them fix it.
     
    Thanks
    ZHU
  • RK-03100146-0 Profile Picture
    RK-03100146-0 5 on at
    BUG - 2 Production environment with the same name but different country and version
    So only the Production (PF, 25) will change the name even I change the name of PRODUCTION
    when the name of Production changes (ie. FOO), PRODUCTION is not available (BC logo shows up and the loader spin forever) and as soon as I go back to the admin center, I will see 3 production environements 
    FOO (PF,25)
    Production (PF,25)
    PRODUCTION (FR,24.5)
     
    then I refresh the admin and FOO will "disappear" but will also appeared in the deleted environements
    After that, back to square 1.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 23,440 Super User 2024 Season 2 on at
    BUG - 2 Production environment with the same name but different country and version
    I recommend submitting a support ticket to Microsoft.
     
  • ACHILLE SONGA Profile Picture
    ACHILLE SONGA 17 on at
    BUG - 2 Production environment with the same name but different country and version
    Hi,

    What happens when you change the environment's name and delete again? 
     
    Best,
    Achille.

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