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General ledger journal not being posted.

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Posted on by Veselina Traykova 25
Hello!
 
We have a weird situation going on.

We have created some bookings in General ledger - Journal vouchers and the problems is that we cannot post them. The ''Post'' button is active and when we try to post it it says ''Operation completed'' but we cannot find the booking in Trial balance and the voucher is not being locked. 
Do you have any suggestions why is that and how we can resolve it? 
Thanks! 
Categories:
Financial Management
  • Suggested answer
    CU27061328-0 Profile Picture
    CU27061328-0 18 on at
    General ledger journal not being posted.
    Check if the involved account structures are in active state.
  • Suggested answer
    Giorgio Bonacorsi Profile Picture
    Giorgio Bonacorsi 346 on at
    General ledger journal not being posted.
    Hello, 
     
    Something he does this for a problem of financial dimension.
    Can you try to check if the combinations of the main account and financial dimension are coherently configured based on the journal entry?
     
    Thank you, 
    Giorgio 
  • Suggested answer
    Ramit Paul Profile Picture
    Ramit Paul 20,819 Most Valuable Professional on at
    General ledger journal not being posted.
    Hi,
     
    Please check if you have customization around this.
  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 3,888 Super User 2024 Season 2 on at
    General ledger journal not being posted.
    Is there any entry in the History tab of the journal?  Could you post a screenshot of the journal name setup?
  • Veselina Traykova Profile Picture
    Veselina Traykova 25 on at
    General ledger journal not being posted.
    Hello André, 
     
    I suppose you are asking if this is set to posted, but it's not:
     
    What we've done is to click Validate > Simulate posting, then message pops up saying '' Operation completed ''. Then click on only Post and again the same message, but the voucher is not being posted. 
     
     
     
     

     
  • André Arnaud de Calavon Profile Picture
    André Arnaud de Cal... 290,451 Super User 2024 Season 2 on at
    General ledger journal not being posted.
    Hi Veselina,

    Can you tell us of the journal header is set to posted? Or did you use the post with transfer errors to a new journal option and all lines are now in a new journal header?

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