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" Structure ####### has been modified by another user. You must close the form and open it again"

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Posted on by simonsmith101 715
When trying to edit an active account structure we get /Structure ####### has been modified by another user. You must close the form and open it again before making your changes./. We have removed online users. We have cleared usage data for all users. We have logged out and back in again. We have valdiated there is no /draft/ version of the structure. Still same error. Any help is very welcome. Thanks.
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Dynamics 365 Administration
Other Functionality
  • MY-16071456-0 Profile Picture
    MY-16071456-0 3 on at
    " Structure ####### has been modified by another user. You must close the form and open it again"
    We are facing the same issue, have you find a solution to this problem?
     
    Thanks in advance!
     
    Kind Regards,
    Mihaela Yordanova
     
  • Plamena Dimova Profile Picture
    Plamena Dimova 9 on at
    " Structure ####### has been modified by another user. You must close the form and open it again"
    Did you find solution for the problem?
    I faced the same error.
     
    Thanks.
  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    " Structure ####### has been modified by another user. You must close the form and open it again"
    Hi,
     
    I apologize for not confirming which app you are using.
    Here I am assuming that you are using the Finance and Operations app and this error occurs when you try to edit the account structure.
    So I need to confirm if the problem you are experiencing is the inability to make any edits or the inability to save the edited content (i.e., it still won't activate after a successful Re-validate)?
     
    Since I am not an expert in finance, I can only give limited speculation:
    1. was the system in maintenance mode at the time of activation?
    2. try the account structure to activate the performance enhancements
    https://learn.microsoft.com/en-us/dynamics365/finance/general-ledger/account-structure-improvement
    3. it could be related to configuration or master account, use simple examples when testing.
     
    If the issue is urgent, we suggest you raise a support ticket:
    https://admin.powerplatform.microsoft.com/support

    Good luck,
    Regards,
    Haig Liu
     
  • simonsmith101 Profile Picture
    simonsmith101 715 on at
    " Structure ####### has been modified by another user. You must close the form and open it again"
    Your answer has absolutely nothing to do with my question.  Please read the question.
  • Martin Dráb Profile Picture
    Martin Dráb 225,526 Super User on at
    " Structure ####### has been modified by another user. You must close the form and open it again"
    Which D365 app are you using? This forum is about D365 in general, while your question seems to be about a particular product.

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