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Small and medium business | Business Central, N...
Answered

Close PO with pending qty to invoice

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Posted on by 49
 we are unsure how to proceed with the 2 products we have received less than the expected 240.
 
As the PO has been received, we are unable to reduce the quantity on the PO. We are also unable to undo the Receipt of these lines to update the quantities as the Put Away has been processed..
 
Any advice on how to correct this would be appreciated with respect to inventory and finance.
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  • Suggested answer
    Valentin Castravet Profile Picture
    31,340 Super User 2025 Season 2 on at
    If you delete the posted put-away you can then undo the receipt. Alternatively, you can invoice the items at a cost of 0 and then create a credit memo. 
     
  • Suggested answer
    YUN ZHU Profile Picture
    95,329 Super User 2025 Season 2 on at
  • SS-19081638-0 Profile Picture
    49 on at
    Hi Valentin and Zhu , Thank you for your replies- The put away lines are already registered, so we can't delete that. it has happened in the production so how can we maintain everything to look fine in month end reports.
  • Verified answer
    Andy Wingate Profile Picture
    326 on at
    Hello - you can simply delete registered put away lines - Warehouse activity is not a ledger like other areas of the app!
     

    With the put-away deleted - you can complete the steps suggested already! 

    Hope that helps!
     
    Andy
  • Verified answer
    Gerardo Rentería García Profile Picture
    25,157 Most Valuable Professional on at
  • SS-19081638-0 Profile Picture
    49 on at
    Everything worked for one item but for the other item- while doing the undo receipt getting the following error : Remaining Quantity must be equal to '240' in Item Ledger Entry: Entry No.=792214. Current value is '0'.
    the remaining qty is 240 in the item ledger entries.

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