web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Answered

Sales Order Status is not changing to Approved and confirmed

(0) ShareShare
ReportReport
Posted on by 137

Hi,

I am creating a new sales order. I choose the order type to Sales Order. After finishing all customer details, line details, site warehouse etc, when i am saving it, the status is not changing to Approved, like it changed to approved in Purchase order. Also even after i am confirming the order, still the status is showing open order. system is not showing any error message.

pastedimage1612632083352v3.png

pastedimage1612632053333v2.png

I have the same question (0)
  • Verified answer
    Ramit Paul Profile Picture
    22,809 Most Valuable Professional on at

    Hi Ankit,

    Sales order doesnt work like that.

    Check this similar question for your answer

    community.dynamics.com/.../what-are-the-sales-order-status-and-states-in-dynamics-ax-2012

  • Verified answer
    André Arnaud de Calavon Profile Picture
    305,823 Super User 2026 Season 1 on at

    Hi Ankit,

    A status 'Approved' would mean that there is a workflow involved. Out of the box, sales orders don't have an approval workflow support like it is with purchase orders.

    On the sales orders, we only have the next status options: Open order, Delivered, Invoiced, Canceled.

  • Suggested answer
    Sheela Ningappa Profile Picture
    Microsoft Employee on at

    Hi,

    I agree with the below comments, we have only below status for sales order:

    Open Order - Created and Confirmed Sales order's status

    Delivered - Shipped or Dispatched Sales Orders (after dispatch)

    Invoiced - Invoiced Sales Orders(after invoicing)

    Canceled - Canceled Sales Order (after cancellation)

    Regards,

    Sheela

  • Ankit_Finance Profile Picture
    137 on at

    Thankyou all for kind help.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 477 Super User 2026 Season 1

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 470 Super User 2026 Season 1

#3
Subra Profile Picture

Subra 412

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans