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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Payment schedule
Microsoft Dynamics AX (Archived)

Payment schedule

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Posted on by Fabio C. 232

Hello,

on a recently updated to ax 2012 R3 CU13 environment we are facing a problem related to the payment schedules.

Scenario:

we have 2 sales order to be invoiced together with the same payment schedule, when we are going to invoice them the folliwing message appears

payment-schedule.png

(Customer invoices cannot be arranged when individual invoices have payment schedule lines on them Remove the payment schedules from the invoices, arrange the invoices, and then apply a payment schedule to the summary invoice.)

If we remove the payment schedule from the sales orders and try to arrange the summary invoice we are not able to set the payment schedule. 

Is this a normal behavior? 

Question 2:

We also notice that the majority of payment schedules are set with specified allocation such as the following

payment-schedule2.png

What is the differences with a fixed quantity with 3 payments?

Thank you.

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  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Payment schedule

    Hi FBA,

    The best thing is letting a developer take a look at this issue and the hotfix.

    He / she can then decide what to do to get this fixed quickly.

    Best regards,

    Ludwig

  • Fabio C. Profile Picture
    Fabio C. 232 on at
    RE: Payment schedule

    I found this on lcs:

    KB 3184818ERROR: "Payment schedules were found on one or more vendor invoices" occurs when the ‘Payment schedule’ form is opened before invoicing multiple purchase orders.

    ERROR: "Payment schedules were found on one or more vendor invoices" occurs when the ‘Payment schedule’ form is opened before invoicing multiple purchase orders. This happens only when running in the Brazil country context.

    DESCRIPTION OF CHANGE

    The fix addresses the issue and behaves the same as running in non-Brazil country context

    It is strange that our environment is updated to CU13  and this KB is not included.

  • Fabio C. Profile Picture
    Fabio C. 232 on at
    RE: Payment schedule

    I tried to arrange the two sales orders with one payment schedules but the message still appears with reference to the sales order with the payment schedule.

    System version is 6.3.6000.151 both application and kernel.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Payment schedule

    Hi,

    Can you try the following:

    1. Remove all payment schedules

    2. Enter a payment schedule for one of the SOs

    3. Create the invoice for both of the SOs and arrange them as before.

    4. Can you see an active payment schedule button?

    If this does not help, can you let us know your exact system version?

    Many thanks and regards,

    Ludwig

  • Fabio C. Profile Picture
    Fabio C. 232 on at
    RE: Payment schedule

    Thank you Ludwig,

    1. if we remove the payment schedule from the sales orders is not yet possible to set it on the summary invoice because the button on the  posting form is turned off. I do not understand why is not possible to invoice 2 sales order together  with the same payment schedule.

    2. Unfortunately we inherited the customer from a previous situation, we now review the payment schedules setting the majority of them to fixed quantity cause it fits better the situation.

    Best regards.

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at
    RE: Payment schedule

    Hi,

    Why are you not able to select the payment schedule after the sales orders have been arranged?

    Can you let us know details?

    For question 2:

    The way how you setup your payment schedule depends on your requirements. If you always invoive a customer a specific amount that has to be paid the same way then you can make use of an absolute amount in the payment schedule. If this is not the case then the percentage related allocation might be more flexible and usable for multiple different sales orders.

    Best regards,

    Ludwig

  • Suggested answer
    Hossein.K Profile Picture
    Hossein.K 6,648 on at
    RE: Payment schedule

    Hi FBA,

    Because of there is no relation between paymschedule and sales table, when you delete paymschedule you do not face with error.

    pay attention, when you assign payment schedule to header of sales order,do not remove or change it.

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