web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Finance forum / Error : Key not valid ...
Finance forum

Error : Key not valid for use in specified state. Dynamics 365 on cloud

(1) ShareShare
ReportReport
Posted on by Oct 10

Error : Key not valid for use in specified state. When call services in UAT and Production.

But development is fine. Please suggest.

Categories:
Development / Customization / SDK
I have the same question (0)
  • Martin Dráb Profile Picture
    Martin Dráb 237,880 Most Valuable Professional on at

    Please tell us more about what you're doing when you got this error.

  • Oct Profile Picture
    Oct 10 on at

    I call service from Point of sales (POS) programs to get data in to Dynamics 365,

    I test in development workspace, can call services from POS and got data.

    However, after deploy package to UAT and Production we cannot call service from POS.

    Please suggest

  • Martin Dráb Profile Picture
    Martin Dráb 237,880 Most Valuable Professional on at

    Don't you think it's important to mention what service it is?

  • Oct Profile Picture
    Oct 10 on at

    Sorry for inconvenience, I used REST Service.

  • Martin Dráb Profile Picture
    Martin Dráb 237,880 Most Valuable Professional on at

    Yes, but which particular service? Is it a standard service (which one) or a custom one (if so, what does it do)?

    We can't help you if you don't give almost any information. If you have a problem with something, you should tell us what it is straight away, without having to be interrogated. :)

  • Oct Profile Picture
    Oct 10 on at

    Sorry  I don't know what you want. It is a custom service.

    I get service JSON from another program and convert to str

    after that insert to table.

    In development and dev that deploy on cloud its OK.

    but in UAT and Production we got error. I don't know what's happened?

  • nmaenpaa Profile Picture
    nmaenpaa 101,160 Moderator on at

    So you call service from POS? Does this mean that you wrote code on POS and that code calls some external service (that is not related to D365FO)?

  • Oct Profile Picture
    Oct 10 on at

    Sorry for misunderstanding, I call service from Microsoft Dynamics 365 to POS, this mean code on Dynamics 365.

    I have 7 services that call by same code, but this error occurs 1 service.

    Please suggest.

  • nmaenpaa Profile Picture
    nmaenpaa 101,160 Moderator on at

    So your code is running on POS and it's calling your D365FO?

    Then something is different in this service or service call compared to the others. You are the only one who knows what is different, unless you share more information with us.

    If I had such issue, I would share the code of the service itself, as well as the code that is calling it. And for comparison, I would share the same information about another service that is working. Could you do that, too?

    Which line in the code gives you this error?

  • Oct Profile Picture
    Oct 10 on at

    So your code is running on POS and it's calling your D365FO? No, Coding is running on Dynamics 365

    I would like to share but i don't know because I cannot debug problem on UAT and Production.

    Development can call service too. Please understand me.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard > Finance

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans