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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Sales order delivery date
Microsoft Dynamics AX (Archived)

Sales order delivery date

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Posted on by DeadmanWNC 295

We have setup Sales order lead time of 2 days on a released item and a receipt calendar on the customer to define weekends as closed days...

Create a sales order on Monday, the requested receipt day on the sales order is Wednesday (+2 lead days) - Correct

Create a sales order on Tuesday, the requested receipt day on the sales order is Thursday (+2 lead days) - Correct

Create a sales order on Wednesday, the requested receipt day on the sales order is Friday (+2 lead days) - Correct

Create a sales order on Thursday, the requested receipt day on the sales order is Monday (+2 lead days, + closed days) - Correct

Create a sales order on Friday, the requested receipt day on the sales order is Monday (+2 lead days, + closed days) - Issue

The issue is with sales orders created on Friday, we need the requested receipt day to be Tuesday so that we have a constant delivery flow for the customer, but AX is "correctly" calculating that we could deliver the goods on Monday.

Is there anyway to automatically force sales orders created on Friday to have a Tuesday delivery?

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  • Guy Terry Profile Picture
    Guy Terry 29,013 Moderator on at

    I wonder if you should be using 'Transport' days to set the receipt date, rather than lead time. Since the receipt date = the ship date + transport days.

    Maybe try a lead time of zero, and Transport days of 2.

    Transport days can be set at Inventory management -> Setup -> Distribution -> Transport.

  • DeadmanWNC Profile Picture
    DeadmanWNC 295 on at

    Thanks Guy,

    Not sure how using a transport calendar would be any different...

    Orders received on a Friday with a 2 day transport would still say deliver Sunday and then the calendar would push it to Monday...

  • Sagar Suman Profile Picture
    Sagar Suman 6,773 Super User 2026 Season 1 on at

    Hi DeadmanWNC,

    Have you tried linking the transport calendar with the mode of delivery for a particular warehouse along with customer receipt calendar.

    Make sure you setup working times in the calendar as per the shift working in the warehouse. 

  • DeadmanWNC Profile Picture
    DeadmanWNC 295 on at

    I setup a transport calendar which was closed at weekends and applied it to a specific transport type.

    Created a sales order line for the item and still have the same issue... Orders created on Friday with a 2 day sales lead time are still being created for a delivery on Monday. Both the pickup and receipt calendars say they can't collect or deliver on Sunday and the first available day to deliver is Monday, we need it to say deliver Tuesday....

    Any other ideas?

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