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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Activity Tracking in CRM
Customer experience | Sales, Customer Insights,...
Answered

Activity Tracking in CRM

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Posted on by CU29110528-0 5
Hi Experts,
 
If a sales person schedule online  meeting with  outlook or teams, can it be tracked in Appointment activity in D365 Sales.
 
Thanks Regards
Nidhi Purohit
Categories:
Microsoft Dynamics CRM
Dynamics 365 Sales
I have the same question (0)
  • Suggested answer
    Muhammad.Affan Profile Picture
    Muhammad.Affan Moderator on at
    Hi Nidhi,
     
    You need to have outlook and D365 integration and than you can track your activities in D365. Refer these links:
     
     
     
     
    Thanks
    Affan
    If my suggested answer has helped, please mark it as verified.

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