We use multiple Case forms for different clients. Previously, Dynamics would remember the last form a user had selected or pinned dashboard, so each time they create a new records, the form is pre-selected. After the Dynamics 365 upgrade, the system is no longer doing this for us. The dashboards, will eventually display the pinned dashboard but only after they are provided with the first dashboard on the sort order. Any advice would be appreciated! This is becoming quite a painful task for my user base, since the defaulted (or form order for these forms) may not be the one they need.
Thanks,
April Wickham
