Hide 'Related' tab from the Case for interactive Experience form.

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Posted on by Apurva Yadav Microsoft Employee

Hi Team,

Is there any way to remove the 'Related' tab from the Case for interactive Experience form. There are no related entities to the form still the related tab is coming up in the form. Any help would be appreciated.

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Customer Service

Customization

Case Management

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LuHao 40,892 on at

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Hi Apurva,

You could hide it using Javascript.

This is the code for Javascript:

var hide = true; var interval = null; function hideRelatedTab(){ interval = setInterval(function () { var element = parent.document.getElementById("rel4"); if (element !== null && hide === true) { hide = false; element.style.display = "none"; clearInterval(interval); } }, 1000); }

You need to set it to the onLoad event of the Case for interactive Experience form.

In this case, the 'Related' tab will be hidden each time the user opens the form.

This blog is about how to set up Javascript for a form:

[View:https://www.tutorialspoint.com/microsoft_crm/microsoft_crm_jscript_web_resources.htm:320:50

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Apurva Yadav Microsoft Employee on at

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Hi Lu,

Thanks a lot for your help. This can be used but here the problem is that the id of the Related tab may be dynamic and may change according to the form customization.

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LuHao 40,892 on at

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Hi Apurva,

Indeed, its ID will change with the number of tabs in the front.

So we can use title to grab the 'Related' tab.

var hide = true; var interval = null; function hideRelatedTab(){ interval = setInterval(function () { var node = parent.document.querySelector('[title="Related"]'); if (node !== null && hide === true) { hide = false; node .style.display = "none"; clearInterval(interval); } }, 1000); }

There won't be a second tab called Related, so this method is better.

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Apurva Yadav Microsoft Employee on at

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Hi Lu,

Thanks a lot. This works perfectly fine for me.

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