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Sales rep keeps changing to another rep

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Posted on by 260

Hello

I have a client who is using POS 2009. When they do a back order they assign an item to the sales rep, then then save this and it then changes to another rep. 

It appears to be occuring with the two new sales reps that have added. 

Could someone please advise me on this. Thank you

 

  • Nick Angell Profile Picture
    Nick Angell 10 on at
    Re: Sales rep keeps changing to another rep

    Hi,

    I was wondering if you could help me, I have a client using POS 2009, when doing a work order, items that are assigned to a sales rep are saved but then when the user goes back into the work order the sales rep changes to another person, this appears to be occurring with the two new reps.

    Could you explain a possible fix if any for this problem, and outline what may be causing this to happen.

    I emailed you guys and i was advised that if i logged a ticket you guys could help on the problem

    Thanks

    Ryan Manning

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