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Customer experience | Sales, Customer Insights,...
Answered

Can not creat Test Trial D365

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Posted on by 160

Hi

I cannot create a Trial test for Dynamics 365 although I have always created that without any problem.

Has somebody got the same error ever?

Thanks6330.Error.png

  • Ana Pereira Profile Picture
    Ana Pereira on at
    RE: Can not creat Test Trial D365

    Hi, that's correct, if you don't have any other number to use or you want to keep the same phone or email address in order to continue with trial configuration then you need to raise a support request with our billing team:) thank you

  • Elpibato Profile Picture
    Elpibato 160 on at
    RE: Can not creat Test Trial D365

    I tried with another Mobile number and it works.

    Thank you!

  • Suggested answer
    RE: Can not creat Test Trial D365

    Hello,

    I've seen this error message for my mobile number which has been previously used for trial signups quite frequently. I had to use another mobile number to proceed with the sign up. Can you try using another mobile number to see if it helps?

    Another option would be to use a work account (abc@something.onmicrosoft.com or something@contoso.com) over here on this page to proceed signing up a new trial instance or join an existing trial org for your organization. This process doesn't require Phone OTP verification instead just a sign-on for the work account used.

    https://trials.dynamics.com/

    pastedimage1586699213214v1.png

    Please mark my comments as answered if this helps. 

    Thanks,

    Saurabh

  • Thijs van der Klei Profile Picture
    Thijs van der Klei 780 on at
    RE: Can not creat Test Trial D365

    Hi there, 

    Ana Teresa Pereira who works for Microsoft, says you should raise a support ticket with MS Office Support. 

    Please check this thread:

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/383324/unable-to-sign-up-for-trial/1024240#1024240

    Kind regards, 

    Thijs van der Klei

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