Apply Dyn365ForSales and Dyn365ForCustmrSrvc to same user

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Posted on by Elfed Jenkins

Hi,

I have a customer that has purchased Dyn365ForSales and Dyn365ForCustmrSrvc licenses. The have a local deployment (on-premise). They are asking how to apply a license to an user that needs Sales and Customer Service functionality?

I have had people point me towards;

https://mbs.microsoft.com/Files/public/365/DynamicsOperationsOnPremEnterprise.pdf

and

www.google.com/url;rct=j&q=&esrc=s&source=web&cd=1&ved=2ahUKEwjwu77blOvdAhUhoFsKHdQFDF0QFjAAegQIChAC&url=https%3A%2F%2Fdownload.microsoft.com%2Fdocuments%2Fen-us%2Fdynamics365%2Fpricing%2FDynamics_365_On-Premises_Enterprise_edition_licensing_Guide_December_2016.pdf&usg=AOvVaw1Cxv4VeHyZPyHYcWquYdcx

But I cant find any an answer. Please can someone help me with this?

So, the question again, how exactly would you apply a license to an user that needs Sales and Customer Service functionality within Dynamics 365 on-premise?

Thanks.

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Johnny Gong 6,482 on at

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RE: Apply Dyn365ForSales and Dyn365ForCustmrSrvc to same user

Hi Partner ,

The linkage your shared is the guide on D365 For Operations (AX) which is not corresponded with your problem.

The following PDF file of Microsoft Dynamics 365 (On-premises) Licensing Guide could be your reference:

[View:https://mbs.microsoft.com/Files/public/365/Dynamics365EnterpriseEditionOnPremisesLicensingGuide.pdf]

Hope it would help.

Regards

Johnny