Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV (Archived) / Does a partner need to...
Microsoft Dynamics NAV (Archived)

Does a partner need to be Microsoft Partner to support an organization

(0) ShareShare
ReportReport
Posted on by Community Member Microsoft Employee

Hi,

Thank you for answering my question.
Our new NAV partner is currently not a Microsoft partner for Dynamics.
Question:
1) Does the vendor needs to be a Microsoft partner in order to support customers.
2) What happens if they are not a Microsoft partner for Dynamics and we have an annual maintenance contract?
Warm regards

*This post is locked for comments

  • Suggested answer
    Stefano Demiliani Profile Picture
    Stefano Demiliani 37,162 Most Valuable Professional on at
    RE: Does a partner need to be Microsoft Partner to support an organization

    1) If it's not a MS Partner, how can it have a developer license to support you?

    2) You need to be engaged with a MS partner that needs to have your license in charge.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,280 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,214 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans