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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Missing Dependencies: ...
Customer experience | Sales, Customer Insights,...
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Missing Dependencies: Project Service Automation

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Posted on by JamesSullivan55 25

Hi, i am trying to install Microsoft Nonprofit app in the marketplace and when i am on the install page it asks me to pick the following features to install. for the Dynamics 365 volunteer management feature it says Missing Dependencies: Project Service Automation. How do i fix the Missing Dependencies: Project Service Automation?

Microsoft Dynamics 365 Volunteer Management

This extension enables the Volunteer Management functionalities. It requires that you have Dynamics 365 for Sales and the latest Project Service Automation (v3.x+) installed on your Dynamics 365 environment. This option is useful for customers that manage or wants to extend volunteer management.

Missing Dependencies: Project Service Automation

App Info:

Dynamics 365 Nonprofit Accelerator

Microsoft Corporation

  • Suggested answer
    AJ-22040756-0 Profile Picture
    AJ-22040756-0 on at
    RE: Missing Dependencies: Project Service Automation

    Hi Partner,

    Users must install Dynamics 365 Sales and Dynamics 365 Project Service Automation (PSA) to take advantage of the full nonprofit accelerator capabilities.  Full capabilities include:

    • Constituent management
    • Donation management
    • Fundraising
    • Grants/awards management
    • Program delivery
    • Aligning beneficiaries to program delivery
    • Aligning funds to results framework
    • Volunteer coordination
    • Membership management
    • IATI processes

    For the solution without IATI processes and Volunteer coordination, Dynamics 365 Sales is only required. 

     Inorder to install PSA you can refer the link  https://community.dynamics.com/crm/b/develop1/posts/install-project-service-automation-psa-where-s-it-gone-425029326

    https://community.dynamics.com/crm/f/microsoft-dynamics-crm-forum/205429/installing-field-service-project-service-solutions-for-crmol

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