web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Service | Customer Service, Contact Center, Fie...
Answered

Global Admin Data Access

(0) ShareShare
ReportReport
Posted on by 5

Hello,


I was reading in the AAD Admin documentation here: https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/assign-admin-roles?view=o365-worldwide

That "If you're the person who purchased your Microsoft business subscription, you are the global admin. This means you have unlimited control over the products in your subscriptions and you can access most data."

I'm contemplating using D365 CS with OC Voice. The language most data implies there is data that the Global Admin can't access. What data can't a Global Admin access?

Thanks!

Jim

I have the same question (0)
  • Verified answer
    Steve Zhao2 Profile Picture
    Microsoft Employee on at

    Hi Jim Chou,

    I'm not sure which data can't be accessed. Maybe some log data which is stored in the Microsoft Server.

    When you the global admin, you would be assigned the System Administrator by default in the D365 which means you can view all the data in your environment. 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Women in Power Builds Momentum

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Abhilash Warrier Profile Picture

Abhilash Warrier 51 Super User 2026 Season 1

#1
Muhammad Shahzad Shafique Profile Picture

Muhammad Shahzad Sh... 51 Most Valuable Professional

#3
Nagaraju_Matta Profile Picture

Nagaraju_Matta 50

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans