Disable Sales Order Processing Integration

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Posted on by CLP114

Supposedly we should be able to /Create Invoice/ from a Sales Order. That is not an option. We have a /Submit Order./ There is no external invoicing process in my company. According to this article, I should be able to /turn off the sales order processing setting/ in App Settings. However, there is no /Back Office Order Processing Integration/ option under App Settings >General>Overview.

* I am the System Administrator, which means I have the correct permissions.

* We are a small company, nobody else went in and changed/enabled this feature. I'm the only one who messes with these things.

Image 1: Need /create invoice,/ not /submit order./

Image 2:

Please tell me how to get the /create invoice/ option so we can create invoices from orders.

Thank you

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Leah Ju Microsoft Employee on at

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Hi,

You can enable Command checker(append the &ribbondebug=true parameter to the URL of the app) to check rules of the button on the order form.

A button can be hidden due to an enable rule or display rule on the command associated with the button evaluating to false.

More details:

https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-apps/create-and-use-apps/ribbon-issues-button-hidden?tabs=delete

If the one rule is false, you can edit this through 'RIBBON WORKBENCH' tool.

https://www.develop1.net/public/rwb/ribbonworkbench.aspx

If the OrganizationSettingRule is false, you need edit IsSOPIntegrationEnabled

For your issue: However, there is no /Back Office Order Processing Integration/ option under App Settings >General>Overview.

You can use ‘OrgDbOrgSettings’ solution to edit it.

https://github.com/seanmcne/OrgDbOrgSettings?tab=readme-ov-file

I hope you can mark my answer verified if it answer your question! If you have any questions, please feel free to contact me.
Regards,
Leah

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