Set email form read only/freeze/inactive on custom Activity status code values

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Posted on by Community Member Microsoft Employee

Hello everyone,

I have added custom status code values to the Email entity. On setting of these custom status code, user is able to edit the form. Attached below is the custom activity status called "Marked as Read"

On this status, i want the form to freeze so that no action can be performed. I want to inactive the form as below with same custom status

I tried setting the fields to read only but CRM throws error if any of the field does not contain value. So looking for a way out to make the entire form read only irrespective of field containing values or not OR if possible freeze the entire form OR somehow set the email state to inactive.

Kindly help me by providing your inputs/pointers.

Categories:

Activities

Customer Service

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diegompc

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RE: Set email form read only/freeze/inactive on custom Activity status code values

Hi Mehaboob,

Here you have some fields that maybe can help you.

statecode

Edm.Int32

Status of the activity.

Display Name: Activity Status

Default Options

Value	Label
0	Open
1	Completed
2	Canceled

statuscode

Edm.Int32

Reason for the status of the activity.

Display Name: Status Reason

Default Options

Value	Label
1	Draft
2	Completed
3	Sent
4	Received
5	Canceled
6	Pending Send
7	Sending
8	Failed

Regards!

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Mahendar Pal 45,095 on at

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RE: Set email form read only/freeze/inactive on custom Activity status code values

Hi,

Did you try to make workflow on email to change status of the record when this field is set to 'Marked as Read' and make it inactive ?? Required field error will come if you will try to do it using java script code and somehow the save event is triggered and your required field don't have any value.