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Service | Customer Service, Contact Center, Fie...
Suggested Answer

Does Field Service Mobile (Dynamics) provide Usage Statistics

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Posted on by 70

Moving to Field Service (Dynamics) Mobile app and need reporting on Usage by User and Last Accessed Date.

Would be extremely helpful to track adoption.

The Resco/Xamarin App provided reporting like this under Mobile Devices:

User

Device OS

Device State Last Changed On

Mobile CRM Version

Thank you in advance

I have the same question (0)
  • Suggested answer
    Gabriel Dias Junckes Profile Picture
    2,428 on at

    Hi.

    I don't know how it works when offline but the Azure Application Insights gives you a lot of data.

    docs.microsoft.com/.../analyze-telemetry

  • AllThingsMS Profile Picture
    70 on at

    Thanks for that link. That is close to what I am looking for but a lot more data and setup required for what I need.

    Has anyone tried this feature in preview? Preview: Tenant-level analytics - Power Platform | Microsoft Docs

    Does it apply to model-driven-apps like FS Mobile? It looks like it does, but would like to confirm before I enable it.

    Thanks

    pastedimage1645718143386v1.png

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