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Dynamics 365 Community / Forums / Dynamics 365 general forum / Deleting Expired Contract
Dynamics 365 general forum

Deleting Expired Contract

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Posted on by Community Member Microsoft Employee

     Hello,


      I'm having trouble with something that i expected to be quite straightforward. I cannot seem to find the way to delete an expired contract. I can delete an expired contract if i renew it then cancel it, but in this way i always end up with one more expired contract that can't be deleted.
      The contracts that i want to delete, have contract lines but i'm not able to delete them, since the contract is expired, and if i renew it another contract is created.
      What am i missing? Is it impossible to delete expired contracts from Dynamics?
      I already read this question : community.dynamics.com/.../216017 but the problem seems different..
      thanks in advance,

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Deleting Expired Contract

    Thanks Goutam, it your help and some digging i find out the problem. It seems i had a plugin creating a related entitlement everytime i tried to delete the contract (the plugin was supposed to fire only on creation, not deletion).

  • Verified answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Deleting Expired Contract

    Hi,

    There is a restrict delete relationship between Contract and Contract (for renewed/originating contracts).

    This means if you have renewed an expired contract, that expired contract is now linked to the renewed contract.

    If you need to delete the old expired contract, you will need to either delete all the renewed contracts originating from this one, of remove the "originating contract" reference from all renewed contracts linking to the expired contract you are deleting.

    You can query the renewed contracts through advanced find by looking for contracts where originating contract equals the contract you are trying to delete. Once you have your results you can choose what to do with them.

    Unfortunately CRM does not allow you to change the relationship behaviour for the originating contract, so these are your only options if you wish to delete them.

    See here old thread -

    [View:https://social.microsoft.com/Forums/en-US/39484dc7-4f80-4c5c-ba5b-6fa29abfe2a3/deleting-expired-contracts?forum=crm]

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