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Dynamics 365 Community / Forums / Customer Service forum / How to override Dynami...
Customer Service forum

How to override Dynamic CRM's default button click event

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Posted on by Kyi Moh 60

In the Case entity main form, when the user click the +New Case button, it will show HTML WebResource PopUp Dialog before NewCase form show.

In that PopUp dialog form, the user will select value from DropDown control and then click submit button.

Then, NewCase form will be shown as normal.

I want to know the below - 

1) How to get value from HTML Webresource to CRM field when user click submit button?

2) Can I show PopUp Dialog before NewCase form?

Please help me.

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  • Kyi Moh Profile Picture
    Kyi Moh 60 on at
    RE: How to override Dynamic CRM's default button click event

    Hi Kalpavruksh,

    Thanks for your answer.

    Now I m trying to override default command using Ribbon Workbench.

    I want to know one thing that how can I get the user selected value from PopUp HTML Dialog Form to CRM field.

    Best Regards,

    Kyi Moh

  • Suggested answer
    Kalpavruksh D365 CoE Profile Picture
    Kalpavruksh D365 CoE 2,545 on at
    RE: How to override Dynamic CRM's default button click event

    Hi,

    You can replace the default command attached to "New" button and replace with the one you want to open HTML webresource and from HTML webresource, you can redirect to "NewCase" form. 

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