web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Customer Service forum How to override Dynami...

Customer Service forum

How to override Dynamic CRM's default button click event

(0) Share

Report

Report

Posted on by Kyi Moh

60

In the Case entity main form, when the user click the +New Case button, it will show HTML WebResource PopUp Dialog before NewCase form show.

In that PopUp dialog form, the user will select value from DropDown control and then click submit button.

Then, NewCase form will be shown as normal.

I want to know the below -

1) How to get value from HTML Webresource to CRM field when user click submit button?

2) Can I show PopUp Dialog before NewCase form?

Please help me.

Categories:

I have the same question (0)

All responses Img

All responses (2)

Answers Img

Answers (0)

Suggested answer

Kalpavruksh D365 CoE 2,545 on at

Like (0)

Report

Hi,

You can replace the default command attached to "New" button and replace with the one you want to open HTML webresource and from HTML webresource, you can redirect to "NewCase" form.

Was this reply helpful? Yes No
Kyi Moh 60 on at

Like (0)

Report

Hi Kalpavruksh,

Thanks for your answer.

Now I m trying to override default command using Ribbon Workbench.

I want to know one thing that how can I get the user selected value from PopUp HTML Dialog Form to CRM field.

Best Regards,

Kyi Moh

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Customer Service

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans