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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Business Process Error...
Service | Customer Service, Contact Center, Fie...
Answered

Business Process Error : ResourceID BookableResourceBooking_DualOfStartOrEndDates was not found.

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Posted on by lisapedrosa 39
This has just started happening last week when this was never a problem.
 
"Business Process Error : ResourceID BookableResourceBooking_DualOfStartOrEndDates was not found."
 
When attempting to change the resource in a booking.
 
Categories:
Dynamics 365 Field Service
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  • Verified answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 2,373 Most Valuable Professional on at

    The error "BookableResourceBooking_DualOfStartOrEndDates was not found" indicates a missing or corrupted localization or label resource in your environment, likely after a recent update or customization.
    Fix:

    • Check if any unmanaged solutions recently modified the BookableResourceBooking entity or its fields.
    • Re-import the latest Field Service solution or relevant managed solution to restore missing resources.
    • If the issue persists, raise a support ticket with Microsoft for a backend fix.

     

  • lisapedrosa Profile Picture
    lisapedrosa 39 on at
    I have consulted with the Microsoft Partner providing support for this product and they in turn have raised this with Microsoft.  I'm still waiting on a response but was hoping I could get a quick answer here.  Thank you for posting an answer.

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