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Dynamics 365 Community / Forums / Customer Service forum / ‘The record does not e...
Customer Service forum

‘The record does not exist in CRM’. error

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Posted on by DanielRB

Template upload row number 5 (which is last row) throws 'The record does not exist in CRM' error. started with one upload but now several different client uploads reporting same error. All standard checks have been done on template but no data issues

Has Microsoft implemented a recent CRM 2016 update which has caused this error

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  • Suggested answer
    Arun Vinoth Profile Picture
    Arun Vinoth 11,615 Moderator on at
    RE: ‘The record does not exist in CRM’. error

    You can find out if the lookup record referred in import file got deleted in CRM System.

    Take the guid from import file & replace the url in browser after opening any existing record of same entity.

    Or follow this: crmtipoftheday.com/.../open-a-record-using-just-id

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