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Disabled User

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Posted on by KJ Mercado

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Who do I contact for a disabled user account? -KJ

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LeoAlt 16,331 Moderator on at

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RE: Disabled User

Hi partner,

1.If you are the administrator of your D365 instance or Office365, you could go to Office admin center and edit the License of the user.

You could also refer to this DOC for more details about enable/disable users in D365.

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/create-users-assign-online-security-roles

2. If you are not administrator, just find the instance's administrator and ask him for help.

Hope it helps.

Best Regards,

Leo
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RaviKashyap 55,410 Moderator on at

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RE: Disabled User

Hi,

User's get disabled if they are not assigned any license. You need to contact the person who manages your Dynamic 365 license/ Office 365

Hope this helps.
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Adrian Begovich 1,025 Super User 2025 Season 1 on at

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RE: Disabled User

Hi KJ Mercado,

This article explains how to enable or disable users.

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