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Disabled User

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Who do I contact for a disabled user account? -KJ

  • Suggested answer
    LeoAlt Profile Picture
    LeoAlt 16,329 on at
    RE: Disabled User

    Hi partner,

    1.If you are the administrator of your D365 instance or Office365, you could go to Office admin center and edit the License of the user.

    6763.community68.png

    You could also refer to this DOC for more details about enable/disable users in D365.

    8081.community69.png

    https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/create-users-assign-online-security-roles

    2. If you are not administrator, just find the instance's administrator and ask him for help.

    Hope it helps.

    Best Regards,

    Leo

  • Suggested answer
    RaviKashyap Profile Picture
    RaviKashyap 55,410 on at
    RE: Disabled User

    Hi,

    User's get disabled if they are not assigned any license. You need to contact the person who manages your Dynamic 365 license/ Office 365

    Hope this helps.

  • Suggested answer
    Adrian Begovich Profile Picture
    Adrian Begovich 21,009 Super User 2024 Season 2 on at
    RE: Disabled User

    Hi KJ Mercado,

    This article explains how to enable or disable users.

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