web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Unanswered

Transfer worker Workflow

(0) ShareShare
ReportReport
Posted on by 22

Hi,

We have enabled the Transfer Work Workflow,; however our process is that if the worker is being transferred to a new position / job under a new manager then the workflow should be assigned to the receiving manager. 

The problem I am facing is that I can't find a way of selecting the receiving manager to either assign the workflow to, or to notify that they have work to do.

Would anyone have have any thoughts on how to do this?

Thanks

Sean

I have the same question (0)
  • qianwang Profile Picture
    7,168 on at

    Hi WolrabS,

    How do you set up your workflow?

    Have you tried the following settings?

    0358.png

    Regards,

    QianQW

  • WolrabS Profile Picture
    22 on at

    Hi QianQW,

    Sorry, I can't see your picture clearly.

    Sean

  • qianwang Profile Picture
    7,168 on at

    Hi WolrabS,

    I uploaded it again.  Check if you can see it clearly.

    Regards,

    QianQW

  • WolrabS Profile Picture
    22 on at

    Hi QianQW,

    Sorry, I can't see it at all now.

    Regards

    Sean

  • André Arnaud de Calavon Profile Picture
    304,293 Super User 2026 Season 1 on at

    Hi Sean,

    The screenshot is visible for me. You can click on it to make it bigger.

  • WolrabS Profile Picture
    22 on at

    Hi QianQW,

    Sorry, I was being a doughnut! I can see the screenshot properly now!

    This is the screenshot from my workflow:

    pastedimage1592387658239v1.png

    I can't find anything that would look like yours.

    Kind regards

    Sean

  • qianwang Profile Picture
    7,168 on at

    Hi WolrabS,

    142.png

    143.png

    144.png

    Regards,

    QianQW

  • WolrabS Profile Picture
    22 on at

    Hi QianQW,

    Thanks for that, so does this mean the current manager or the new manager?

    pastedimage1592389273954v2.png

    Kind Regards

    Sean

  • qianwang Profile Picture
    7,168 on at

    Hi WolrabS,

    In my test, the hierarchy selection cannot meet your requirements. It assigns work items to 'report to' of the submitter.

    The method I can think of is to increase the conditions to judge the departments in turn. Please try and test it.

    146.png

    147.png

    Regards,

    QianQW

  • WolrabS Profile Picture
    22 on at

    Hi QianQW,

    This would imply that the new department is a part of the workflow data. Is that correct?

    Thanks

    Sean

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Giorgio Bonacorsi Profile Picture

Giorgio Bonacorsi 688

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 524 Super User 2026 Season 1

#3
CP04-islander Profile Picture

CP04-islander 301

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans