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Customer Service forum

Service Calendar Error

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Posted on by 792

Hello,

The service Calendar is generating an error when user choose :"Resource" and "Facility / Equipment"  from the Type drop down list.

The Exception as per Event Viewer is :system.invalidoperationexception: Relative recurrence generated an interval that is not contained by the scope.

I googled the error but found nothing useful .

Any help will be appreciated

 

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  • Johnny Gong Profile Picture
    6,482 Moderator on at

    Good day ZMK,

    There's no exception when I just tested in my Online V9.1.0.3436. While I saw such exception before in Service Calendar:

    Microsoft.Crm.CrmException: An unexpected error occurred. ---> System.InvalidOperationException: Relative recurrence generated an interval that is not contained by the scope.

    I recommend you to raise a Service Ticket from Admin Center to escalate the ticket to Backend Team to help you update the impacted service and teams field which should help.

    Regards

    Johnny

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