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Dynamics 365 general forum

Send Campaign email to a marketing list

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Posted on by 12

Apologies for the rookie question, but I am having trouble figuring out how to send an email campaign to a marketing list that I have created. I am aware of how to do this with a quick campaign, but I have not been able to enable email following for emails created in a quick campaign. When I create an email in a campaign I have to specify the "To:" and I do not have the choice to select any of my marketing lists. I've seen many posts on how to do this with older versions of the CRM, but nothing that works with the most current Dynamics CRM. My only goal with using the regular campaign as opposed to the quick campaign is so that I can utilize the email tracking, so if this can be achieved in a quick campaign that would be fine.

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  • Verified answer
    Pankaj Gogoi Profile Picture
    3,177 on at

    Hi,

    Please refer the links below. You can navigate to Marketing List and create a new quick campaign, it will create email activities for each members associated with the list.

    https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-quick-campaign-using-app-marketing-sales

    https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/add-activity-campaign-using-app-marketing-sales#add-a-campaign-activity-to-a-campaign

    Best Regards

    PG

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