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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Retail Statement Posti...
Microsoft Dynamics AX (Archived)

Retail Statement Posting Issue (Please Advise)

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Posted on by Community Member

Hello,

Guys, when i am posting one of my retail statement so i am getting the error

"Cannot receive quantity 1.00 because inventory transactions with status Ordered, Arrived or Registered are insufficient."

whenever inventory position is ok and system has already been reserved inventory against this statement but don't know why it is not getting that ordered from the inventory during posting.

Waiting for your prompt responses. Thanks in advance.

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I have the same question (0)
  • Community Member Profile Picture
    Community Member on at

    is any hotfix available to fix it.

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Yousuf,

    Can you post a screen-print of the item transactions for the item that causes you the trouble?

    Another thing that you could try is checking LCS as a number of fixes have been released for the issue you mentioned. Yet, it depends on your system version whether they might fix the issue or not. So I would suggest that you check LCS first.

    Best regards,

    Ludwig

  • Community Member Profile Picture
    Community Member on at

    Thanks for your response Ludwig Reinhard.

    Here is screen shot of Transactions of on-hand

    OnHandError.jpg

    An statement which I am going to post has already reserve the inventory and because of return transaction it is in ordered status.

    One more thing which I want to mention here that this is raising on a particular sales order and when I delete the lines of this sales order and re-enter so issue will resolve as I have tested it by deleting one line but this is not the permanent solution because if I have 100s of sales order so what can I do.

    Also can you help me to find its hotfix through mentioning some links, it will be very helpful for me.

    Thanks,

  • Community Member Profile Picture
    Community Member on at

    Guys Please help I am stuck in this issue..

  • Verified answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Yousuf,

    If you have tried everything else and if you are sure that sufficient items are on stock then I suppose that this message might be related to a bug. I have checked on LCS for your error message and found some Hotfixes that might fit. I am though not sure as there is no Information on your system version etc. available. I would thus suggest that you login to LCS (lcs.dynamics.com/) and check yourself. All the best,

    Ludwig

  • Verified answer
    Community Member Profile Picture
    Community Member on at

    Thank you so much for your guide and support. Let me check and revert back in case of required any assistance.

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