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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Solution clean up solu...
Service | Customer Service, Contact Center, Fie...
Suggested Answer

Solution clean up solution

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Posted on by Tin 1,562

Hello Team,

I have a CRM instance which is having customer service/hub, sales service/hub, field service/Hub, project service/Hub,Solution Health hub, resource scheduling ....etc.  

At beginning of project i didn't realized and started to use customer service implementation after sometime now i want to make my solution little clean by exporting solution from current to new one. Now I am getting dependencies issue while exporting and importing solution into a new instance.

I have tried to modify solution.xml and customizations.xml but no luck

Anyone can suggest me what i should have to follow in this scenario. 

I have the same question (0)
  • Suggested answer
    Miguel Lourenco Profile Picture
    Miguel Lourenco Microsoft Employee on at

    Hi Tin,

    not sure if I understood 100% but when trying to import there will be a list of dependencies. When you have that, go to the source organization and remove those manually from the solution.

  • Tin Profile Picture
    Tin 1,562 on at

    Yes but in new instance i don't want to go with other Apps like - sales service/hub, field service/Hub, project service/Hub,Solution Health hub, resource scheduling only i have installed Customer service . I tried to removed in source solution but few things like forms, view ..etc. will have fields which is associated with other apps which i don't want to import in new one. Do we have any tool or any other approch which can help me here ?

  • Miguel Lourenco Profile Picture
    Miguel Lourenco Microsoft Employee on at

    So you need to remove those fields from your solution.

  • CJustin Profile Picture
    CJustin 262 on at

    The only way I see this is when you copy the solution to new environment and any dependencies issues come up, you can go to the source organisation and remove those dependencies manually.

    That would help.

    I don't know any other way of doing it.

  • Tin Profile Picture
    Tin 1,562 on at

    manual remove i tried but not working for all still getting exception

  • Miguel Lourenco Profile Picture
    Miguel Lourenco Microsoft Employee on at

    Hi Tin,

    Can you paste a print screen with the dependencies?

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