Case Resolve Remarks Validations

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Posted on by ShoaibKhan

Hi,

I have a condition where I want 200 characters validation on Resolve case Remarks of Incident resolution on the case form when the user goes for case resolve. I have On-Premises CRM, so cannot add or change in Incident Resolution.

Please suggest for the same.

Please find the attached Screenshot

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a33ik 84,331 Most Valuable Professional on at

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Hello,

Unfortunately, this form is not customizable in the case of on-prem. The only way is to create a custom Html/JS and apply that validation to it.

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Bipin D365 28,985 Moderator on at

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Hi,

How about writting plugin on prevalidation stage of incident resolution entity to throw an error when length >200

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ShoaibKhan 55 on at

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Hi Bipin,

Thanks, It worked...

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