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Customer experience | Sales, Customer Insights,...
Suggested Answer

Start Business Process flow with a condition

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Posted on by

Hi all!

I need to build a Business Process Flow for Lead entity.

We need 3 stages for this BPF, but if one of the fields on the Lead record has certain value, we should start from the second stage. I found out, that starting from a condition is not possible.

Should I create two different BPFs and to launch one or another somehow? Or there's another workaround?

Does anybody have a similar experience?

Have a good day!

BR, Katerina

I have the same question (0)
  • Oana Cozma Profile Picture
    on at

    Hi Katerina, 

    A solution for this scenario could be to have a workflow at the entry stage for Stage 1 to check the condition: fields contain data and to update the record automatically using a workflow (move to the next stage).

    I was looking into performing this in a vanilla environment and would look something like that:

    pastedimage1610450194402v1.png

    Found some articles I would like to share here:

    Enhance business process flows with branching | Microsoft Docs

    (+) Automate Business Process Flow stages using workflows - Microsoft Dynamics CRM Community

    Please feel free to share any new developments on this.

    Oana

  • Suggested answer
    Vin.k.S Profile Picture
    95 on at

    i guess you are looking for Auto Stage Movement (where the BPF stage is moved to next once all the required field are filled). If that is your case you can

  • Samjack Profile Picture
    5 on at
    [deleted]
  • LizySh Profile Picture
    5 on at
    [deleted]
  • Katarinana Profile Picture
    5 on at
    [deleted]

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